Customer Profile: FTSE250 company with multiple business units, affiliates and subsidiaries. UK headquartered with international locations
Industry: Utilities
Outcomes: Real-time strategy, generated on-demand
Challenge
Xirocco Solution
Wins & Vision in Progress
The Customer had made a number of acquisitions but not consolidated the IT functions, resulting in disparate IT departments that were not joined up
Processes, tools, efforts and standards were duplicated and overlapped
The Management Board had difficulty getting continuous clarity on overall demand, status of the in-flight change portfolios, IT asset lifecycles and risks, committed budgets, etc.
The Head of IT Strategy, Governance & Delivery was frequently producing IT Strategy updates with significant effort to manually collate and correlate information and produce slide decks and write-ups
In 2019, the customer deployed Xirocco in their Group function and two Business Units
In 2021, the Xirocco deployment was extended to include all Business Units and Affiliates, including international locations
Work in progress linking Xirocco to source systems to automate data flow
Linking of Business and IT Strategies so one supports the other
Implementation of the IT Roadmap, essential dashboard for the IT Board governance and decisioning, so it is generated on-demand and communicated without slides and emails
Creating Xirocco’s rich visual strategy artefacts such as the Business Operating Model to help the IT Board understand how IT capabilities support the business
Correlation of Project, Application and Supplier information to overarching organisational objectives to better support the overall IT Strategy
Customer Testimonial
“Xirocco is like Apple, everything I think of is already there!”
Head of IT Strategy, Governance & Delivery
Case Study 2
Customer: FTSE250 company with multiple business units, affiliates and subsidiaries. UK headquartered with international locations
Industry: Manufacturing
Outcomes: As-Is and To-Be IT Blueprinting
Challenge
Xirocco Solution
Wins & Vision in Progress
The customer has been exploring digital possibilities, future scenarios and trying to understand where low-hanging fruit / key opportunities lie
Key to the customer’s Digital Strategy was developing As-Is and To-Be blueprints of Business and IT
A rapid and deep IT assessment was needed with Board-level summarisation to understand where the gaps and barriers were across IT capabilities, applications, technology, data, integration, IT operating model and organisation design
The customer engaged a specialist CIO Advisory consultancy to develop their IT Strategy
Xirocco’s IT Strategy Software Suite and Continuous Strategy Framework were selected and formed core components of the consultancy’s proposal
Xirocco IT Strategy Software Suite was deployed as the primary tool for the development and ongoing management of the customer’s IT Strategy
Within three weeks, Xirocco helped the customer reach a position in their IT Strategy that would otherwise take 3 months+ using traditional approaches
Xirocco helped the customer identify misalignment and gaps – what appeared correct using PowerPoint did not join up when ported into Xirocco
Xirocco’s accelerator content helped deliver a full current state IT Operating Model in two days – 20x faster than traditional, Consultancy-alone approach
Xirocco helped the customer benchmark their IT Strategy against industry best-practice and standards
Xirocco outputs are directly presented to plc Board members
Customer Testimonials
“I have never seen anything like this before, we are telling a business and IT story in one place.”
Manager – IT Infrastructure & Operations
“This is really focusing our mind on what really matters.”
Head of Applications
“With Xirocco, we can identify and eliminate wasteful expenditure.”
Head of Programmes
“My team loves the tool!”
Chief Digital Officer
Case Study 3
Customer: Business and Technology Advisory Services
Industry: Professional Services
Outcomes: Digital & IT Strategy
Challenge
Xirocco Solution
Wins & Vision in Progress
The Consultancy had to deliver a complex, multi-disciplinary IT Strategy assignment for a customer in a very short timeframe
The Consultancy wanted to avoid weeks generating Board-orientated PowerPoint visualisations and tracking changes, versions and updates
Discovered discovery needed to be immensely accelerated using best practice, industry standard templates, taxonomy and schemas
The Consultancy selected and integrated Xirocco’s IT Strategy Software Suite and Continuous Strategy Framework into its customer proposal
The proposal easily stood out from competitors due to the unique value proposition of Xirocco toolset and won the bid for the Consultancy
Xirocco enabled the Consultancy get a head start on the customer’s IT and Business Strategies before formal kick-off
Xirocco’s embedded best-practice frameworks, templates and accelerator content ensured the Consultancy delivered the IT Strategy 10x faster (20x in some cases), passing on significant cost savings to the customer to reinvest in the future state
Board-level conclusions and insights were reached within weeks of assignment commencement
Xirocco’s Board-orientated rich visual outputs ensured only a handful of slides were created
The IT Strategy was delivered to the customer in Xirocco, ensuring they can maintain it easily and cost-effectively without specialist help every time
Customer Testimonial
“Xirocco’s IT Strategy Software and Continuous Strategy Framework are the only way organisation’s should be doing strategy.”
“This product allows me to communicate to the business the impact of underperforming IT assets and the impact of not addressing them… [AI/ML and voice] integration will be a game-changer."
British Multinational
Revenues: £239m
“Xirocco takes away the things my staff struggle with everyday when they use PowerPoint, Excel and SharePoint. The way in which it connects and then displays all our data, including financial estimates, is a huge value add.”
British Not-for-Profit
Revenues: £711m
“If Xirocco was available today we would buy it. We need these capabilities today.”
USA LLC
Revenues: $356m
“This product address many of the issues we face on a daily basis. I would give this to my divisional CEO and let him use it to drive the IT agenda. The tool allows me to have a meaningful conversation re. how business strategy impacts IT strategy.”
British Multinational
Revenues: ~ £1.2b
“I can easily see this being a CEO-tool for governance and alignment, allowing the business to drive IT. I would recommend this product to our CIO & the Business.”
Japanese Multinational
Revenues: £32.2b
"I like Xirocco as a governance tool for IT and for digital transformation. Telling us how we compare to other organisations is a huge value-add. Real time collaboration features will be crucial for product success."
British PLC
Revenues: £23.5b
“Xirocco is an extremely comprehensive IT Strategy toolset that focuses on solving CIO’s key problems with a platform to better create, maintain, communicate and continuously update IT Strategies and its building blocks.”